Bravo Vacations LLC – Terms & Conditions
Effective Date: May 5, 2025
- Seller of Record
Bravo Vacations LLC is a registered Seller of Travel in the State of Florida (Reg. No. ST#37833) and an accredited
member of CLIA (ID #00408096). We are currently only licensed to sell travel in Florida and are actively applying
for Seller of Travel (SOT) registrations in California, Washington, Iowa, Hawaii, and Nevada. Until approval is
granted in these states, bookings from residents of those states may be limited or referred to licensed partner
agencies. - Payments & Booking Terms
All bookings require a non-refundable deposit or full payment at the time of confirmation. Final payment deadlines
are set by the supplier. Bravo Vacations accepts major credit cards only. No cash, checks, or bank transfers are
accepted. By submitting payment, clients agree to our full Terms & Conditions. - All Purchases Are Final
All purchases made through Bravo Vacations LLC are final and non-refundable once final payment is submitted.
This includes cruise fares, air, tours, excursions, service fees, and packages. Client acknowledges they have
reviewed all pricing, category selections, and fare terms prior to payment. - Cancellations & Change Fees
All cancellations must be submitted in writing. The following agency fees apply in addition to any cruise line or
supplier-imposed penalties: – Cancel before final payment: $50 per traveler (Bravo Vacations fee) – Cancel after
final payment: 100% non-refundable – Changes to reservations (e.g., name corrections, travel dates, cabin
upgrades): $25 per change (Bravo Vacations fee), plus any applicable cruise line or supplier change fees.
Change requests are subject to availability and cruise line policies. Name changes, in particular, may be treated as
cancellations by the supplier and rebooked at prevailing rates. No refunds are given for no-shows, unused
services, early disembarkation, or voluntary changes made after final payment. - Chargebacks & Payment Disputes
Clients must attempt to resolve any disputes with Bravo Vacations before initiating a chargeback. Unauthorized
chargebacks constitute a breach of these Terms and may result in legal action and recovery of costs. - Booking Accuracy & Responsibility
Clients are solely responsible for reviewing all reservation details, including traveler names (matching passport),
dates, cabin selection, pricing, itinerary, and promotional terms. Bravo Vacations is not liable for dissatisfaction or
denied boarding due to client errors or misunderstandings. - Third-Party Credit Cards
If using a credit card not belonging to a traveler, the cardholder must provide written authorization and a copy of a
government-issued photo ID. Bravo Vacations reserves the right to decline unauthorized transactions. - Accessible Cabins & Special Needs
Clients requiring accessible cabins, mobility assistance, oxygen, refrigeration, or medical support must notify Bravo
Vacations at time of booking. Cruise lines require a Special Needs Form at least 30–60 days prior to departure.
Failure to disclose needs may result in denied service without refund. - Group Bookings (8+ Cabins)
Group reservations are subject to a signed Group Agreement. Group minimums, tour conductor credits, and perks
may be lost if the group requirements are not met. Group bookings must be made through an agent and cannot be
booked online. - Travel Insurance Requirement
Travel insurance is strongly recommended. Bravo Vacations offers policies through Travel Guard. Clients declining
insurance assume full risk for financial loss due to cancellation, illness, delay, or emergency. Travel Guard Quote
Link – CLIA #00408096 - Legal Names & Travel Documents
All traveler names must match their passport or travel ID exactly. Bravo Vacations is not responsible for denied
boarding due to: incorrect name spelling, name changes not reflected in ID, green card/passport discrepancies, or
dual citizenship confusion. Costs resulting from documentation errors are the responsibility of the client. - Visa, Travel Documents & Entry Requirements
Bravo Vacations LLC does not issue visas or verify the validity of travel documents, including passports, residency
cards, or entry permits, for any country. It is solely the client’s responsibility to ensure they have the correct and
valid documentation required for travel, including entry visas, transit documents, and identification. This
responsibility extends to all travelers in the party.
Clients are strongly encouraged to consult their destination’s consulate, visa agency, or appropriate government
authority for accurate and up-to-date travel requirements. For guidance only, we recommend using Sherpa
(https://apply.joinsherpa.com).
Bravo Vacations is not responsible for denied boarding, missed departures, or travel disruptions caused by invalid,
expired, or missing documents, or for misunderstanding entry requirements due to dual citizenship, residency
status, or other legal circumstances. - Air Travel & Delays
Bravo Vacations is not liable for missed connections or itinerary disruptions. Independent air travel should be
scheduled to arrive at least one day prior to cruise embarkation. Air booked via cruise line is subject to that
supplier’s rules. - Force Majeure
Bravo Vacations is not responsible for delays, cancellations, or disruptions caused by force majeure, including
weather, strikes, terrorism, public health emergencies, or acts of God. - Self-Booking
Clients booking via booking.bravovacations.com are subject to these Terms. Bravo Vacations monitors all
self-bookings. CLIA ID: 00408096 - Independent Agent Compensation
Bravo Vacations LLC does not charge booking fees. Our agents are independent contractors, and agency service
fees are applied only in the event of cancellations or reservation changes. These fees ensure fair compensation for
time and planning and are non-refundable. - Minors Traveling Without Both Parents
Minors may require a notarized consent letter for international travel. It is the responsibility of the guardian to
confirm legal requirements. - Privacy & Cookies
See our Privacy Policy and Cookies Policy for data handling details. Bravo Vacations does not sell client
information. - Governing Law
These Terms are governed by Florida law. Any disputes shall be resolved exclusively in Broward County, Florida. - Minimum Age & Passport Validity
Cruise lines generally require children to be at least 6 months old (12 months for long-haul itineraries). Travelers
must have a valid passport with at least 6 months’ validity beyond the return date. Bravo Vacations is not
responsible for denied boarding due to age or expired document. - Geographic Limitation & Disclaimer
Bravo Vacations LLC is currently only licensed to operate as a Seller of Travel in the State of Florida. We do not
hold active Seller of Travel licenses in other U.S. states or foreign jurisdictions at this time. While we welcome
inquiries from clients outside of Florida, all bookings are processed under Florida law, and clients acknowledge this
jurisdiction by proceeding with our services.
Clients are solely responsible for verifying that their state or country permits booking travel through an out-of-state
agency. Bravo Vacations LLC disclaims all liability for consequences resulting from customers’ failure to
understand or comply with travel regulations, documentation requirements, or jurisdictional limitations in their
location.
We are not responsible for verifying eligibility to travel based on the client’s country of citizenship or residency.
Each traveler is solely responsible for ensuring compliance with legal travel requirements from their country of
issuance. - Pregnant Travelers
Cruise lines generally do not permit travel beyond the 23rd or 24th week of pregnancy at the time of sailing,
depending on the cruise line’s policy. It is the traveler’s responsibility to check the cruise line’s pregnancy policy
before booking. A physician’s letter confirming the expected due date and fitness to travel may be required.
Bravo Vacations is not responsible for denied boarding due to pregnancy-related restrictions or failure to comply
with documentation requirements. No refunds will be issued for non-compliance. - Eligibility for Special Rates
Bravo Vacations LLC does not guarantee access to special promotional rates offered by cruise lines or suppliers,
including but not limited to discounts for residents of specific U.S. states, senior citizens, military personnel, law
enforcement officers, firefighters, or past passengers.
While some cruise lines may offer these rates directly, eligibility is determined solely by the supplier. Bravo
Vacations is not responsible for verifying eligibility, nor can we adjust pricing to match such rates if they are not
available through our booking platform at the time of reservation. - Payment Authorization and Insufficient Funds
By submitting a booking through our website or directly with Bravo Vacations LLC, you authorize us and/or the
cruise line to charge the payment method provided for the amount agreed upon at the time of booking. It is the
customer’s responsibility to ensure that sufficient funds or available credit are present on the card used. – Declined
Payments: If a card is declined or payment fails due to insufficient funds or any other reason, the booking will not
be confirmed and may be automatically canceled by the supplier or cruise line. – Penalty Fees: A service fee of up
to $35 may be applied for each failed payment attempt or returned transaction. – Client Responsibility: Clients are
solely responsible for providing valid and authorized payment methods. If full payment is not successfully
completed by the final payment deadline, the booking may be canceled without refund, and any penalties or
cancellation fees will apply as per the cruise line’s policy. – Fraudulent Activity: Use of fraudulent or unauthorized
credit cards may result in booking cancellation and may be reported to appropriate authorities. - Refund Policy for Agency Fees
Bravo Vacations LLC does not charge booking fees. However, any service-related fees such as consultation,
cancellation, or change fees are considered compensation for time and planning and are
non-refundable—regardless of whether the client proceeds with travel or cancels the booking. This applies even if
the trip is canceled due to personal, medical, or supplier-related reasons. - COVID-19 & Public Health Protocols
Clients are solely responsible for understanding and complying with all public health and travel-related protocols in
effect at their time of travel, including testing, vaccination, masking, or quarantine requirements imposed by cruise
lines, airlines, or destination governments. Bravo Vacations is not responsible for denied boarding, trip
interruptions, or additional expenses incurred due to non-compliance with such policies. - Communications Disclaimer
Bravo Vacations LLC communicates important updates via email, including booking confirmations, payment
reminders, and final travel documents. Clients are responsible for monitoring their inbox (including spam/junk
folders) and ensuring their contact information is accurate. We are not responsible for missed communications
resulting from filters, incorrect addresses, or ignored correspondence. - Electronic Signature & Acceptance
By proceeding with a booking—whether through our website, over the phone, or in writing—clients acknowledge
that they have reviewed, understood, and agreed to these Terms & Conditions. Submission of payment, signed
authorization, or acceptance via our online booking engine constitutes a legally binding agreement under Florida
law. - Limitation of Liability
Bravo Vacations LLC acts solely as an intermediary between travelers and suppliers such as cruise lines, airlines,
and tour operators. We do not own or operate any travel services. We are not liable for any personal injury,
property damage, illness, death, delay, or other loss resulting from acts or omissions of any supplier or third party.
Our total liability shall not exceed the amount paid to us for the travel services. - Travel Risks Disclaimer
Travel involves inherent risks, including but not limited to exposure to infectious diseases, civil unrest, or unsafe
conditions. It is the traveler’s responsibility to review travel advisories issued by government authorities (e.g., U.S.
Department of State, CDC). Bravo Vacations is not responsible for decisions made based on such risks or
conditions. - Errors & Omissions
Bravo Vacations LLC is not responsible for typographical errors, omissions, or changes in pricing or availability
made by suppliers. All information is subject to change without notice and is not guaranteed until payment is
received and confirmed. - Intellectual Property
All content on the Bravo Vacations website and marketing materials, including logos, text, images, and design, is
the intellectual property of Bravo Vacations LLC and may not be copied or reused without written consent.
Effective Date: May 5, 2025
This document outlines the legally binding Terms & Conditions governing all travel services offered by Bravo
Vacations LLC. By submitting payment, using our website, or booking services through any method, clients agree
to be bound by these Terms & Conditions.
[…existing sections 1–32 remain intact…] - Arbitration Clause
Any disputes that cannot be resolved amicably between the client and Bravo Vacations LLC shall be submitted to
binding arbitration in Broward County, Florida, pursuant to the rules of the American Arbitration Association. Each
party shall bear its own legal expenses. - International Data Processing Notice
Clients located outside of the United States acknowledge that by submitting their personal data to Bravo Vacations
LLC, such data may be transferred to and processed in the United States and subject to U.S. law. We do not sell or
misuse any client data and follow reasonable safeguards to protect client privacy. - Website Acceptance & Checkbox Confirmation
By submitting a booking request, online form, or payment through Bravo Vacations’ website, the user confirms
acceptance of these Terms & Conditions. Our website requires a mandatory checkbox acknowledging acceptance
prior to form submission. A copy of this acceptance is retained electronically and constitutes part of this binding
agreement. - Email Confirmation Reminder
All final travel documents, confirmations, and updates are sent by email. Clients are responsible for checking their
inbox and spam/junk folders. Our Terms & Conditions remain in effect regardless of whether emails are read or
received, provided they are sent to the contact email provided at booking.